Telecaller Platform
One app replaces the four tools your reps juggle: CRM, dialer, WhatsApp, spreadsheets. Built around whatever your operation already runs on.
The Problem
Your floor juggles a chat tab, a dialer, a CRM, and an order sheet. Generic per-seat tools make them adapt to the software. We build the software around them.
How it works
From chaos to order, step by step.
01
Shape
We map your floor's real workflow onto the telecaller app: your order fields, your dispositions, your escalations.
02
Wire
Connected to your base platform: commerce, CRM, couriers, accounting. CRM integration and call logs auto-synced.
03
Run
One prioritized queue per agent: chat, one-tap VoIP calls (no SIM needed), orders, follow-ups, attendance.
Capabilities
Everything you need, nothing you don't.
Related reading
See it running
Your floor's own app. Try it, it's live on this page.
We build the RxFlow Agent app around how your floor already works: your order fields, your dialer routes, your workflows. It plugs into whatever you run today, Shopify, Salla, Zid, WooCommerce, a custom backend, even the spreadsheets you're a little embarrassed by. One telecaller app for the whole team. Your operations don't have to change shape to fit it.
Enterprise telephony built in: click-to-call, recordings, dispositions
CRM sync out of the box (Zoho live; plugs into your stack)
AI assist on every chat
Payment links + order status inline
Smart lead routing, Salesforce-grade, without the per-seat tax
One app replaces the four tools your reps juggle (CRM + dialer + WhatsApp + spreadsheets)
Outcomes
Numbers that move the needle.
Unlimited
seats per floor (no per-seat licenses)
1 app
replaces 4 tools
100%
of actions logged
Part of the OCLT engine
Every product works better together.
Ready to see Telecaller Platform in action?
Book a 30-minute demo and we'll map it to your exact operations.
Book a demo